Internship - IT Services - 6 months

Responsibilities for this Position

Location: Basel, CH
Flexible Work Arrangement: Onsite
Career Level: Student / Intern
Requisition Id: 3087


Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

As an intern IT Services of Jet Aviation you will be responsible for providing 1st and 2nd level support on Infrastructure Services for the Basel user community within Jet Aviation. You will work closely with various IT groups and business partners to implement and maintain technical solutions globally.

Main Responsibilities

• Provide 1st and 2nd level technical IT Infrastructure support to local and remote Jet Aviation internal users
• Install, upgrade, support and troubleshoot Windows Operating Systems and Microsoft Office suite and other applications as assigned
• Maintain security and running of IT hardware, software and network infrastructure
• Manage IT asset inventory
• Maintain IT-related documentation e.g. Work Instructions, SOP's and SOM's, Procedures Handle daily technical support activities on desktop support
• Handle and track Incident, Requests, Tasks, Problem and Changes in ITSM ServiceNow
• Provide operation support for the organization's information systems and peripheral equipment, such as servers, desktops, laptops, printers, switches and storage devices
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Minimum Requirements

• Currently pursuing an IT related degree (matriculation required in a university / school)
• Good communication skills / good English skills, spoken and written, French is a plus
• Strong logical thinking skills, tenacity
• Lead by example as a proactive, flexible, forward thinking individual that works to the best of his/her abilities

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.


Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individual's race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.

PI251371186