Unified Communications Engineer (TRAVEL REQUIRED)
- Job ID Number
- RQ199628
- Washington, District of Columbia, US
- Category
- Information Technology
- Employment Type
- Full Time
- Business Unit
- GDIT
Responsibilities for this Position
Location: USA DC WashingtonFull Part/Time: Full time
Job Req: RQ199628
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Telecommunications
Job Qualifications:
Skills:
End Users, Telecommunications, Telecommunication Systems, Troubleshooting, Unified Communications
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as a Unified Communications Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Unified Communications Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team.
Positions are available at the following three levels:
HOW THE SENIOR UNIFIED COMMUNICATIONS ENGINEER WILL MAKE AN IMPACT:
- Managing and troubleshooting Avaya and MSTP (Managed Secure Telephony Platform) systems.
- Overseeing all engineering activities related to MSTP configuration and ensuring proper endpoint connectivity.
- Resolving technical issues within systems, troubleshooting performance problems, and ensuring operations efficiently.
- Ensures that Avaya and MSTP solutions are configured and optimized to meet business needs.
- Experience in one or more of the following: Avaya, Managed Secure Telephony Platform (MSTP), Cisco, Microsoft TAC, Power Bi, SAFe
- Bachelors and minimum of 5 years' of related experience
- Substitutions Allowed: Certificate of Training-2 years of undergraduate work and 5 years of related experience; No Degree- 10 years of related experience; MA/MS- 4 years of related experience
HOW THE UNIFIED COMMUNICATIONS ENGINEER MID WILL MAKE AN IMPACT:
- Manage and support the Microsoft Domain environment for Legacy and EVoIP, ensuring its functionality, security, and overall performance.
- Oversee and maintain Call Recording systems, ensuring they are properly configured and operational.
- Experience in one or more of the following: Microsoft Domain, Windows Adm (DNS, IIS, DHCP, GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr)
- Bachelors and a minimum of 2 years' experience in related industry.
- Substitutions Allowed: Certificate of Training-2 years of undergraduate work and 2 years of related experience; No Degree- 5 years of related experience; MA/MS Degree-0 years
HOW THE UNIFIED COMMUNICATIONS ENGINEER JR WILL MAKE AN IMPACT:
- Manage and support the Microsoft Domain environment for Legacy and EVoIP, ensuring its functionality, security, and overall performance.
- Oversee and maintain Call Recording systems, ensuring they are properly configured and operational.
- Create and manage O&M accounts, troubleshooting and resolving related issues, and performing routine maintenance tasks to ensure optimal system performance.
- Experience in one or more of the following: Microsoft Domain, Windows Adm (DNS, IIS, DHCP, GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr)
- Bachelors and a minimum of 1 year of experience.
- Substitutions Allowed: Certificate of Training-2 years of undergraduate work; No Degree- 4 years of related experienc
CLEARANCE: Top Secret (TS) level with the ability to obtain access to Sensitive Compartmented Information (TS/SCI) + CI Poly
LOCATION: 75% TRAVEL and 25% Onsite in Washington, DC
GDIT IS YOUR PLACE:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
The likely salary range for this position is $104,409 - $141,259. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
75-100%
Telecommuting Options:
Hybrid
Work Location:
USA DC Washington
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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