mc2 Facilities Excellence Information Technology Rep (G)

Job Reference Code: 
1664
Business Unit: 
Land Systems
Job Location City: 
Sterling Heights
Job Location State: 
Michigan
Job Location Country: 
United States of America
Job Category: 
Information Technology
Job Description: 


Requisition Number: 1664
Location: Sterling Heights Complex (LSHC)
Position Type: Full-Time Regular
Education Required: Bachelors Degree
Relocation Provided: No
Experience Required: 1 - 3 Years
Department: APT Systems Engineering - L9708 (Direct)

Position Description:

  • Function as primary support resource for all GDLS mc2 facility IT infrastructure needs
  • Act as customer service representative to actively assist with various facility events to include event planning and execution
  • Key mc2 support for establishment, collaboration and execution of activities related to the mc2 supplier management system
  • Provide support for design layouts and updates on any new construction of mc2 facilities
  • Create manuals and presentations for internal/external use
  • Assist with arrangement and execution of vehicle movements/SWOTs and product tours
  • Active member of a matrix support team that represents all GDLS organizations
  • Regularly communicate status/progress of tasks to management
  • Provide assistance in preparation for internal and external Senior Leadership reviews
  • Work with GDLS Strategy, Business Development, and Communications to develop product panels, promotional material, shipment of vehicles, hardware, etc.
  • Assist in the preparation, coordination, and execution of onsite Program Reviews and other customer interface forums
  • Document and track the mc2 systems funding, repairs and upgrades to include coordination of weekly progress meetings and provide input on potential reprogramming actions
  • Implement standardized work practices, routine, and train additional staff
  • Assist in the creation and publication of Request for Information, Request for Proposal, and information papers
  • Coordinate and execute visits from Senior military and government representatives to GDLS
  • Work with all GDLS Process centers to communicate tasks that must be completed including identification and inviting government participates, securing venue, coordination with support staff, coordination with security, etc.
  • Ensure all events conform to meet ITAR and Internal GDLS Policy requirements
  • Other tasks as assigned



Position Requirements:

  • Bachelor's degree in Computer Science (or similar Engineering field)
  • Work experience in a customer service-oriented field
  • In-depth knowledge and understanding of various IT systems and technologies
  • Experience with overseeing large projects and events
  • Experience with organizing, assisting and leading teams
  • Knowledgeable of GDLS products and processes
  • Self-sufficient, reliable and professional

    Detail-oriented with strong organizational and multi-tasking skills in a fast-paced environment
  • Strong communicator willing to share knowledge; Able to clearly articulate ideas and concepts through speaking and writing, provides hi-level and detailed presentations
  • Self-starter, capable of additional responsibilities and future growth
  • Able to work in a matrixed team environment
  • Possess an innovative/creative skillset; out-of-the-box solutions provider; active problem-solver
  • A spirit of continuous improvement


  • Able to work with and train GDLS staff and guests at all levels

  • Experience working with other General Dynamics Business units and outside organizations preferred
  • Knowledge and use of PowerPoint and Excel is a must
  • Must be a U.S. Person
  • Occasionally must lift and carry equipment weighing 30 lbs.



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. General Dynamics Land Systems is committed to working with and providing accommodations to individuals with a disability. Candidates who require a reasonable accommodation due to disability for any part of the application or hiring process may contact benefits@gdls.com for assistance. Determination of requests for reasonable accommodation are made on a case-by-case basis.